equity.ltse.com

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<!DOCTYPE html><!-- Last Published: Fri Jan 31 2025 12:31:44 GMT+0000 (Coordinated Universal Time) --><html data-wf-domain="ltse.com" data-wf-page="65bd70874ddaef73211cfb5b" data-wf-site="6462417e8db99f8baa069524" lang="en"><head><meta charset="utf-8"/><title>Important update for LTSE Equity customers</title><meta content="Important update for LTSE Equity customers." name="description"/><meta content="Important update for LTSE Equity customers" property="og:title"/><meta content="Important update for LTSE Equity customers." property="og:description"/><meta content="Important update for LTSE Equity customers" property="twitter:title"/><meta content="Important update for LTSE Equity customers." property="twitter:description"/><meta property="og:type" content="website"/><meta content="summary_large_image" name="twitter:card"/><meta content="width=device-width, initial-scale=1" name="viewport"/><link href="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/css/ltse-exchange-v2.9228e713a.min.css" rel="stylesheet" type="text/css"/><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/65fc80f834540a62057082f0_Poli%20Gordovich%20from%20AZAI%20Studios%20favicon.png" rel="shortcut icon" type="image/x-icon"/><link href="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/65f853953e1ae3466d3cb52c_ltse%20fav.png" rel="apple-touch-icon"/><link href="https://ltse.com/lp/equity-captable-management" rel="canonical"/>

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</svg></div><div>Listings</div></div><nav class="navbar12_dropdown-list is-listings w-dropdown-list"><div class="navbar12_dropdown-content is-3col"><div class="navbar12_dropdown-link-list"><h4 class="heading-eyebrow">LISTINGS</h4><a href="/listings/partner-with-ltse" id="w-node-_3ffb7bac-a170-c6d3-da9f-f2c95dc63fc3-55d61c54" class="text-style-link is-nav underline-trail">Partner with LTSE</a><a id="w-node-_3ffb7bac-a170-c6d3-da9f-f2c95dc63fc5-55d61c54" href="/listings/listed-companies" class="text-style-link is-nav underline-trail">Listed Companies</a><a id="w-node-_3ffb7bac-a170-c6d3-da9f-f2c95dc63fc7-55d61c54" href="/listings/listing-standards" class="text-style-link is-nav underline-trail">Listing Standards</a><a id="w-node-_3ffb7bac-a170-c6d3-da9f-f2c95dc63fc9-55d61c54" href="/listings/how-to-list" class="text-style-link is-nav underline-trail">How to List</a><a id="w-node-_3ffb7bac-a170-c6d3-da9f-f2c95dc63fcb-55d61c54" href="/listings/faq" class="text-style-link is-nav underline-trail">FAQs</a><a id="w-node-_3ffb7bac-a170-c6d3-da9f-f2c95dc63fcd-55d61c54" href="/listings/continued-listing-disclosures-notifications" class="text-style-link is-nav underline-trail">Listed Company Resources</a></div></div></nav></div><div data-hover="false" data-delay="0" data-w-id="474f29ef-af8a-865e-cebe-e9b055d61c7f" class="navbar12_menu-dropdown w-dropdown"><div class="navbar12_dropdown-toggle w-dropdown-toggle"><div class="dropdown-icon w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 11 6" fill="none" preserveAspectRatio="xMidYMid meet" aria-hidden="true" role="img">
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<path d="M1.57812 1L5.57856 5L9.57812 1" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/>
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</style></div><div class="w-layout-grid header-layout_component is-important-updates"><div id="w-node-_9ae7cd7b-8f78-bf78-8d0a-cc5cd94863a7-211cfb5b" class="header-layout_content no-width is-homepage"><h1 class="heading-3">Important Information</h1></div><div id="w-node-_9ae7cd7b-8f78-bf78-8d0a-cc5cd94863aa-211cfb5b" class="header-layout_image-wrapper"><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/65bd70a0b6988d84ade3ee03_Group%2010128848.svg" loading="eager" alt="" class="is-important-updates is-mobile"/><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/65bd70a0b6988d84ade3ee02_Group%2010128848.svg" loading="eager" alt="" class="is-important-updates is-desktop"/></div></div></main><section class="section padding-section-large background-color-grey"><div class="padding-global-3"><div class="contianer-large imp-ann"><div class="rt-annoucement w-richtext"><p>LTSE Equity Customers: </p><p>‍</p><p>The sunsetting of the LTSE Equity platform is complete. As we previously communicated, LTSE will maintain historical customer data until November 30, 2024. If you have any questions, please reach out to <a href="mailto:[email protected]" target="_blank">[email protected]</a>.</p><p>‍</p><p>We’re grateful to have shared this journey with you.</p><p>‍</p><p>Sincerely,</p><p>The LTSE Equity Team</p><p>‍</p><p>‍</p></div></div></div></section><div class="section"><div class="padding-global hide"><div class="container-large"><div class="padding-bottom padding-section-large"><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>Why is my cap table provider changing?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p> LTSE Equity is exiting the cap table business to focus its efforts on other parts of its business.  After an intensive review, LTSE Equity selected Astrella to provide continued service to its customers as LTSE Equity believes that Astrella offers the best cap table product and customer service for LTSE Equity customers.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>If I agree to transition my company’s account to Astrella, will my existing agreement with LTSE Equity be honored or amended?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>The payment terms of your existing agreement <strong>will be honored</strong> by Astrella through the remainder of your annual term, given you are on a paid plan. If you paid upfront for an annual term, your agreement will be honored, and you will not owe anything until you renew with Astrella at the end of your annual term.  If you pay on a monthly basis, Astrella will begin to collect the monthly fee as of the date of your next monthly payment through the remainder of your annual term. If you are a Basic Customer, you will have the option to upgrade your service with Astrella. They do not have a free tier. It is important to opt-in to the transition in order to begin conversations with the Astrella implementation team.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>What do I need to do in order to begin the transition process?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>Please reach out to <a href="mailto:[email protected]">[email protected]</a> and let us know that you would like to start the transition.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>What happens after I opt-in?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>Your account will be frozen from making any changes. The Astrella implementation team will be added to your account, then, an implementation manager will reach out to you in order to begin the transition process</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>Will I be required to accept Astrella&#x27;s Terms of Service, and will the LTSE Equity Terms of Service no longer be in effect?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>When you transition your cap table to Astrella, you will be asked to accept Astrella’s Terms of Service. When you’re asked to accept Astrella’s terms, it is for the use of their platform. As mentioned above, the payment terms of your existing agreement with LTSE Equity will be honored for the remainder of your annual term.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>How will billing and payment be handled during the transition period?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>We have already paused payments for all services. If you were on an annual plan, we will be processing refunds, and you should receive them in the weeks following March 30. </p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>Should I expect any disruptions in service while switching providers, and how will they be handled?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>We will do our best to minimize service disruptions during the transition. If you choose to transition to Astrella, you will have access to the Astrella Support team following your opt-in.</p><p>‍</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>What measures are in place to ensure the security and privacy of my cap table data during the transition?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>Data security and privacy are a top priority. LTSE Equity and Astrella both have robust security protocols in place, and we will both comply with all relevant data protection regulations. See <a href="https://astrella.com/privacy-policy/" target="_blank">Astrella’s privacy policy</a>.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>Will my cap table data be shared with third parties during the transition?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>Your confidential cap table data will only be shared with authorized personnel involved in the transition process.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>What if I choose not to assign my company’s data to Astrella?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>If you choose to transfer your data to a provider other than Astrella, please reach out to <a href="mailto:[email protected]">[email protected]</a>. We will provide you with a copy of your data that is current as of April 30. </p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>How can we address any privacy concerns or data protection questions during the transition?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>You can contact our data protection team or customer support to address any privacy concerns or seek clarifications on data protection measures.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>How long do I have to decide whether to transition my company’s cap table data?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>We will maintain the data until the end of November 2024. Please reach out to <a href="mailto:[email protected]">[email protected]</a> ahead of that date.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>What if my cap table is not up to date?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>On April 30, we saved all cap table data as of that date.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>Who can I reach out to at Astrella?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>If you would like to speak with the team at Astrella, please reach out to Jayne Taylor at [email protected].</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div><div class="faq-wrapper"><div class="faq-question-wrapper"><h5>Is there a demo of the Astrella platform?</h5><div data-preserve-aspect-ratio="xMidYMid slice" data-is-ix2-target="1" class="faq-icon" data-w-id="2a83628b-d171-d326-69e0-e19b61cc2245" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/64634b51cc057db292660f2a_plus-to-minus-faq-ltse.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="0.5" data-duration="0" data-ix2-initial-state="0"></div></div><div class="faq-content-wrapper"><div class="faq-text w-richtext"><p>Astrella offers <a href="https://us06web.zoom.us/webinar/register/WN_D2dORySJRmS0tjqF7K9W4g" target="_blank">weekly product demos</a> with open-forum Q&amp;A every Wednesday at 11am PT. Use <a href="#">this link</a> to register in advance.</p></div><img src="https://cdn.prod.website-files.com/6462417e8db99f8baa069524/6463483586d11debe867a80f_FAQ%20Border.svg" loading="lazy" alt="" class="full-image"/></div></div></div></div></div></div></div><footer class="footer_component"><div class="custom-styles w-embed"><style>
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