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"reviewBody": "Will and the whole team there are awesome. I really appreciated Will’s no bs and straight to the point attitude. The Jay and the whole finance team there got the deal done and were very communicative throughout the process. I can tell you I went to 3 other dealers prior to going to grapevine and none of the other dealer were as fast and were able to close the deal. Thank you again team! I look forward to buying from you guys again!\n"
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"reviewBody": "When I contacted Dodge of Grapevine, I first had the pleasure of speaking with Ignacio. He spoke very professional and worked quickly to gather all my information via phone due to me not living close. I would like to say thank you to him.\n\nDuring the purchase of the vehicle I was placed with Cheyne and he was super friendly and respectful to my family during the vehicle purchase.\n\nWade was very helpful in getting the numbers in order for the bank's approval. Wade was professional, respectful and very friendly. I greatly thank all who helped during my purchase.\n\nGreat team work at Grapevine Dodge, everyone works together as a team. I plan on my future vehicle purchases at Grapevine Dodge. If your looking for a dealership that gets on a personal level with you and is not just worried about selling cars, Grapevine Dodge is the place to go."
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"reviewBody": "Had an awesome experience buying my brand new 2022 wrangler XE with Moe. Process was super fast and easy, I think including my test drive, trade in, and financing for my new vehicle I spent less than 2 hours there. My Jeep had a very small paint defect that I noticed when I got back home, I sent a photo to Moe and they’ve already booked me to get it repaired and are taking care of it for me. Very trustworthy and awesome experience. So happy to finally have my dream Jeep.\n"
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"reviewBody": "Very helpful and an extremely smooth process. Mason was my sales person and he made what I anticipated as a painful visit very nice and stress free. I will continue to call on Mason and Grapevine Dodge for all of my future service and vehicle needs."
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"author": {
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"reviewBody": "I have to say, this was a really pleasant experience buying my Jeep from my sales guy, Michael Coleman, Michael was there every step of the way. He was kind, on-the-dot, non-abrasive (yet aggressive, but with finesse, in a positive sort of way!) and very upfront with me on pricing from the start. He answered every question I had and didn't respond with any lazy answers. Give this guy a raise, because he's a natural when it comes to customer service/sales and he's most likely going to close a lot more deals because of the connection he makes with customers.\n"
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"reviewBody": "Mason was great to work with. He answered all the questions we had on the vehicle, walked us around the lot as we compared different options and was very knowledgeable on the vehicles. We had gone to other Jeep dealerships in the area and can honestly say that the customer service experience here compared with others was night and day. Brandon in finance was also great. We are so happy with our new car and will recommend Grapevine DCJR to anyone who will listen."
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"reviewBody": "When we walked in we were greeted with a smile, never had that happen before! We were offered coffee and or water , before they asked us how could they help us! All of the staff was just as nice as could be, kept thanking us for stopping in!!! Mo was great, he answered every question we had!Mo explain everything, he knows what he talking about ,when it comes to any vehicle your looking at !!! We traded two vehicles in on one . It was a fantastic deal for both them and us!! I would highly recommend. Them. Can’t say enough about the hole experience! Mo. And Brain went the extra mile. !!!"
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"reviewBody": "I was very pleased with the entire experience! I purchased a Jeep Grand Cherokee from\nGrapevine Dodge Chrysler Jeep! Every last Person i worked with was very kind and professional."
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"reviewBody": "What a night and day difference I had with this service department vs another one I tried going to. I had absolutely a great experience from start to finish and received truck back same day. And I didn’t even know or expect that they washed my truck. Thank you so much TERRY in service. Will def start coming to you guys for my service needs. Thanks."
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"author": {
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"reviewBody": "This was by far the smoothest vehicle purchase I've ever made. Leo helped me with all my questions and was extremely courteous. That guy deserves a raise! I've purchased many new vehicles and I despise the process. I hate the haggling, the pressure, the sales tactics. But I didn't experience any of those problems here. It was a completely different buying experience. They gave me a great offer on my trade and they worked out an awesome deal on the new vehicle. I was literally in and out within a few hours driving my brand new Jeep! You guys are awesome!"
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"reviewBody": "Was there yesterday to get my Jeep Cherokee inspected at the service department. Christopher Woodson is amazing! I love him! He’s very attentive, he’s kind, and always on top of everything! I’ve never had a bad experience there since I bought my jeep, and I attribute that to Chris - his knowledge, skill set, and professionalism."
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"reviewBody": "I got to work the other morning and went to lock up the car... the passenger side front window was not working. After looking at it, it was obvious the wiring harness from the door to the door frame was not seating properly. I took it to Grapevine Dodge and they were MORE than accommodating. After finding the issue, they had to order the part needed but they put me in a loaner. They made it as painless as possible and that is much appreciated! Thank you Dakota and Terry!"
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"reviewBody": "Absolutely Stress Free Car Buying Experience!! Daniel Freeman was Amazing!! Efficient and friendly service from Parts, Finance, and Mgmt Too!! Thank you"
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"reviewBody": "Got in for an initial oil change and 5-tire rotation on very short notice. It was only a 80 minute wait. Friendly service department and a nice waiting area. Nothing to complain about whatsoever..."
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"reviewBody": "Had a great experience with Eric Garcia. He was very friendly and helpful in getting us our Gladiator launch edition. The delivery process was very easy and he helped get around our scheduling conflicts."
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"author": {
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"reviewBody": "Took my granddaughter to have her Jeep serviced and for airbag recall. Service was fast and the people very nice and helpful. Seems like a first class service department. From what I saw I would definitely recommend."
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"reviewBody": "Great experience! Wonderful #1 top-notch customer service, which is so important. They treated me like a VIP from the car buying process to 1-year later with servicing my vehicle."
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"reviewBody": "My son was taking my Jeep to Tucson, Arizona for a summer internship. I realized at the last minute that I had not taken the Jeep in for a recall for the cruise control which is pretty important for that long of a drive. Scott got us right in and got it fixed, and got him on the road. Thank you so much for helping us in this situation"
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"reviewBody": "I had an excellent experience with the dealership! I was at a negative equity position on my trade and the truck I bought what's priced so low, I was able to trade out and get the vehicle I really wanted without any money out of pocket. The process was quick, even going through Finance was painless! Just an all-around great purchase, customer for life!"
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"reviewBody": "Marquis was awesome! He was patient and respectful and made sure we were getting the best deal. Everyone was hospitable and kind. THANK YOU MARQUIS!"
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